McDonald's push to have AI price your Big Mac

(cnbc.com)

58 points | by Betelbuddy a day ago ago

36 comments

  • ndiddy a day ago ago

    If we're already seeing dynamic burger pricing based on market rates, does McDonald's also plan on offering a burger derivative market so customers can hedge their pricing risk in case unforeseen events cause the burger price to skyrocket?

    • m463 16 hours ago ago

      I see a burger arbitrage opportunity where you purchase a burger at in-n-out and deliver it to mcdonalds customers.

      • rspeele 15 hours ago ago

        Delightfully devilish, Seymour.

    • 21 hours ago ago
      [deleted]
  • Fairburn 40 minutes ago ago

    Fort. for most of us smart ones, havnt ventured to a McDs in a few years. They have aged like milk. Cant wait for them to die on the vine.

  • lurkingllama 3 hours ago ago

    Experienced this first-hand the other day when visiting a newly opened McDonalds in my small town (my first time dining there in ages). A Big Mac meal was $10.80! And what I got in exchange for that price was a poorly assembled burger with almost no sauce.

    A couple weeks later, my wife convinced me to try another Big Mac from a different McDonalds. This time, the burger was priced at $8 (not important, but burger tasted a lot better too).

    I understand price reflects demand but I can't help but feel a bit scammed.

  • grogers 18 hours ago ago

    Maybe instead of spending money on AI to squeeze as much profit as possible you could just fix your self ordering kiosks to not suck? They are painfully slow to the point where you have to click things multiple times because it doesn't register and then when it does wake up it registers the second click on some unrelated thing that you have to undo. Plus half the time the card reader doesn't work so you have to pay at the counter anyways, which they don't staff so it takes forever to flag someone down.

    • euroderf 17 hours ago ago

      Probably every click has to round-trip to East Ratfrak.

  • HarHarVeryFunny a day ago ago

    Soon you'll need to bring your own agent to negotiate the price of your Big Mac.

    Or you could just go somewhere with better food, better prices, and no AI.

  • SMAAART 21 hours ago ago

    > One pricing factor supercharged by AI: an estimate of how much each store’s patrons are willing to pay.

    How is this any different from businesses who do not have transparent pricing? E.g.: Enterprise SaaS; consultancy; architectural materials.

    • Borborygymus 20 hours ago ago

      A meal is a pretty simple fixed-cost item from a retail outlet, not a service with a complex set of dependencies and shifting requirements. The cost of the meal is predictable to the seller - dynamic pricing has only one purpose - gouging customers.

      If SaaS/consulting/architectural firms are engaging in price gouging of their customers, that is not an argument to bring the same to the fast food market.

      • skeledrew 9 hours ago ago

        The "cost" of anything is determined by supply and demand. Nothing fixed about pricing; it was always an arbitrary affair of "buy low, sell high" at every level. It's the very essence of Capitalism.

        Government regulation of course exists, but is a separate thing.

      • ghostbrainalpha 20 hours ago ago

        Counterpoint: Restaurants have ALWAYS had dynamic pricing. It is called "Happy Hour". Dynamic pricing for an eatery serves an important purpose besides just gouging the customer. It moves customer traffic away from the intense surge at standard breakfast, lunch and dinner times which is a hard problem for businesses to work around.

        You DESERVE a discount for patronizing them during their slower periods.

        • euroderf 17 hours ago ago

          A Happy Hour is publicly priced in advance. Not so "dynamic".

        • unrented7977 17 hours ago ago

          A discount is quite literally the opposite of what's happening here.

        • gdulli 20 hours ago ago

          There have ALWAYS been projectiles but when guns came along we had to treat guns differently. Scale and magnitude and context matter.

    • triceratops 16 hours ago ago

      > Enterprise SaaS; consultancy

      If McDonald's wants to buy me steak dinners and rounds of golf to sell me a burger, I'm down.

  • alexgieg 10 hours ago ago

    That's alright. I'm willing to pay $1 for a Big Mac. If the algorithm matches that willingness of mine, I may buy one. Maybe.

    • subscribed 10 hours ago ago

      I thought what they could possibly put into a $1 Big Mac and it wasn't a nice thought :p

      • skeledrew 9 hours ago ago

        Got me thinking about Soylent Green...

        • jawilson2 5 hours ago ago

          That would be an upgrade

  • tecoholic a day ago ago

    There was a Jon Stewart podcast on this a couple of weeks ago on Machine Learning and custom pricing. It was an illuminating one. It all looks like a lead up to big consumer action and lawsuit in the future. TBH, McDonald’s pricing might survive as it seems to charge the same for everyone at the same store.

  • hurfdurf 12 hours ago ago

    What does that mean for the Big Mac Index?

    https://en.wikipedia.org/wiki/Big_Mac_Index

  • TheChaplain 8 hours ago ago

    I haven't had McD for like 15 years, is it any better these days or same thing just pricier?

  • kardos 19 hours ago ago

    The only winning move is not to play

    • jasomill 18 hours ago ago

      Or do what I do and buy nothing but the occasional deeply discounted item in the app (free 10 piece McNuggets with $2 purchase, $1 breakfast sandwich, free fries [no purchase necessary]).

      • memcg 5 hours ago ago

        I posted this a month ago: "At my location I can get an iced tea with free refills. Then I fill out the survey listed on the paper receipt and use that to get a buy one sandwich get one free deal."

        The BOGO requires a manager thumb print, so order at the counter. Always say nice things in survey. I'm told managers read them to the staff.

    • _Microft 15 hours ago ago

      Especially for your blood vessels, liver, pancreas, …

  • fny 15 hours ago ago

    I often wonder if it's possible to organize to have people collude to refuse any price above breakeven.

  • 20 hours ago ago
    [deleted]
  • AuthAuth 19 hours ago ago

    why does this never result in the food getting cheaper.

    • kotaKat 10 hours ago ago

      they were TRYING to, but the franchises decided to use it as opportunities to raise prices:

      "At the company’s August earnings call, CEO Kempczinski called out store owners who didn’t comply with the chain’s under-$3 menu pricing guidance – about a third of total franchisees."

      When that new menu rehash happened and they got rid of the 2 for $5 and etc and started adding "value items under $3", what happened was a bunch of franchisees all just instead raised the price of items on that menu to still be "technically correct".

      My local market now has a $2.89 McDouble and two-pies-for-$3 which qualifies for that "under $3" metric, but wasn't what the McCEO wanted to see happen.

  • UltraSane 17 hours ago ago

    I will never give McDonald's money after they let Trump use McDonald's to mock Kamala Harris for working at McDonald's. And the food is terrible value for money.

  • throwaway63467 20 hours ago ago

    [flagged]

    • add-sub-mul-div 20 hours ago ago

      It's better for consumers to know what something costs in advance so they can have a mental model of the space and where to buy.

      The fact that people are NPCs who make the tech giants like Amazon successful out of ignorance and despite their hostility is not a good thing.