Why QVC's Operational Excellence Became Its Undoing

(gadallon.substack.com)

8 points | by JumpCrisscross 13 hours ago ago

2 comments

  • dtagames 10 hours ago ago

    An interesting and well-written piece that shows why broadcast TV cannot become mobile TV, and broadcast shopping like QVC isn't mobile shopping like TikTok.

    This reminds me of the truism that no railroad company became an airline, even though they were already rich and in the transportation business.

    • JumpCrisscross 10 hours ago ago

      > the truism that no railroad company became an airline

      I don't know if that's a truism. A railroad company could have tried merging with an airline. That they didn't doesn't make it obvious that it wouldn't have worked. (Air-rail alliances started becoming a thing twenty years ago [1].)

      [1] https://en.wikipedia.org/wiki/Air-rail_alliance