The Age of Snarky UI

(thoughtbot.com)

29 points | by sondr3 13 hours ago ago

9 comments

  • mx7zysuj4xew 8 hours ago ago

    Somewhere in the mid 2010s software developers stopped respecting its users.

    Instead of giving terse, succinct messages it was assumed the user was lazy with an iq below 80 and and needed to have friendly, patronizing responses

    • tpmoney 7 hours ago ago

      I think this is less about “respect” and more about the general change in business attitudes that happened over the 90s and the ability for software to be more verbose.

      On the attitude side, software development, developers and management shifted heavily from stodgy “IBM suits” to “renegade / hacker” teams. That shift showed in more than just dress codes, it showed in how software talked in general and in how companies talked to their customers. And more screen real estate, more dynamic software and more dynamic interfaces meant communication could be more verbose. “PC LOAD LETTER” is plenty succinct, and most people hated it.

  • windows2020 10 hours ago ago

    Windows 11 decides to update and says, "You're x% there."

    Later, the computer jumps from 30% to nothing. "You might want to plug in your PC."

    Then the next morning Copilot appears.

    Too many cooks in the kitchen it seems.

  • techteach00 9 hours ago ago

    These small annoyances just keep adding up. The result, a less happy population which most likely correlates with a lower life expectancy. It's also just less and less human agency. My cars software is going to monitor and manage my behavior? Seems maddening.

  • td12 11 hours ago ago

    I understand the smart watch complained, and the "guess your not using notifications"

    But i think the car thing is valid. People driving tired is way more common. iirc, around 20% of car accident happen due to drowsy driving.

    So actively suggesting to stop driving is imo the correct thing to do.

    • vegadw 10 hours ago ago

      I think the author agrees, just that it's a phrasing problem

      • mx7zysuj4xew 8 hours ago ago

        I wish we lived in a world where

          driver attention system: irregular behavior - unexpected lane drift (possible driver fatigue or distraction)`
        
        Rather than

          Consider taking a break
        
        was the norm
        • tpmoney 7 hours ago ago

          Except that former message takes too long to read, especially if you’re actually driving at the time.

      • elainanatario 7 hours ago ago

        Author here! Yup exactly! I don't mind that it's telling me things (well, I do, but that's another post), I just want it to tell me _why_ instead of giving me a weak suggestion with no context so I can make a judgement on how to proceed. Feels like a passive aggressive mom telling you "Maybe try on another outfit" when what she really means is "I think your shirt is horrific and I can't be seen with you in it."