The best clear example I've seen of LLMs making money is a company that now generates custom email text instead of using standard email templates. They increased engagement by some meaningful metric like +15% which translates into hundreds of millions of dollars in revenue.
I know the original email was something like "Alert: you have a new thing: X Thing"
And the new emails are a prompt something like "we know all of this about the user and all of this about the X thing, write an email alerting them to the new thing with these particular goals".
I really don't know much about it so I'm being pretty vague and generic.
We've seen some tangible benefits from integrating LLMs into our workflow, particularly in automating customer support and content generation. By leveraging language models, we’ve been able to free up our team’s time and focus on more strategic tasks, which has led to improved efficiency.
We ran into this ourselves when we needed to manage a growing volume of inquiries without scaling our support staff. By using LLMs to generate responses and categorize requests, we not only enhanced our response times but also maintained a level of quality that our users appreciated.
We ended up building Wyshbone to handle sales lead generation and outreach timing, integrating seamlessly with our CRM. This has helped us identify potential leads more effectively and optimize our follow-up strategies.
The best clear example I've seen of LLMs making money is a company that now generates custom email text instead of using standard email templates. They increased engagement by some meaningful metric like +15% which translates into hundreds of millions of dollars in revenue.
Great example. Do you know what sorts of input they're using to drive this custom messaging?
Not really.
I know the original email was something like "Alert: you have a new thing: X Thing"
And the new emails are a prompt something like "we know all of this about the user and all of this about the X thing, write an email alerting them to the new thing with these particular goals".
I really don't know much about it so I'm being pretty vague and generic.
We've seen some tangible benefits from integrating LLMs into our workflow, particularly in automating customer support and content generation. By leveraging language models, we’ve been able to free up our team’s time and focus on more strategic tasks, which has led to improved efficiency.
We ran into this ourselves when we needed to manage a growing volume of inquiries without scaling our support staff. By using LLMs to generate responses and categorize requests, we not only enhanced our response times but also maintained a level of quality that our users appreciated.
We ended up building Wyshbone to handle sales lead generation and outreach timing, integrating seamlessly with our CRM. This has helped us identify potential leads more effectively and optimize our follow-up strategies.
So the money from LLMs is in selling them to people who aren't selling enough?