Tonight's restaurant dinner fell off the Sysco truck

(thenation.com)

64 points | by walterbell 18 hours ago ago

63 comments

  • kjs3 16 hours ago ago

    Tangentially, one dimension by which I can divide my friend-groups is when I say "I do a lot of work with Cisco(Sysco)" is the group that by default thinks "he's a network guy" and those who think "he's in food service".

    • mixmastamyk 16 hours ago ago

      Here I was thinking Sisqo… maybe you’re in the recording industry.

      https://en.wikipedia.org/wiki/Sisqó

      • kjs3 16 hours ago ago

        Everyone knows I have absolutely no musical talent. We're good.

        • mixmastamyk 5 hours ago ago

          Neither do most entertainment executives, so you’re good.

    • rkomorn 15 hours ago ago

      Yet both sides will reproachfully ask you why you'd choose that vendor (edit: as evidenced by basically all the other comment threads on this post).

  • klodolph 18 hours ago ago

    Somehow this has been in the news recently but it’s been happening for a long, long time. There are some foods I just kinda dread and don’t order because they’re the same everywhere. If they’re the same everywhere, it’s because they’re little more than frozen bags and boxes shipped in from Sysco, and I can make the same thing at home.

    • randycupertino 17 hours ago ago

      If you like unique local eats that aren't chains and have regional specialties I recommend Roadfood website and book. It was started by two food critics who loved roadtrips and hated chains so they wanted to find authentic local places: https://roadfood.com/

      https://www.goodreads.com/book/show/18050133-roadfood

      Tons of made from scratch, non-Sysco eats on there!

      Sysco reminds me of how airplane, hospital and hotel lobby restaurant food tastes.

      • klodolph 17 hours ago ago

        Maybe you’ll hate me for this but when I hear food described as “authentic” I assume that the place is touristy! Something about the word “authentic” stands out like a red flag in restaurant reviews, warning me away.

        I like places with negative reviews. The right people have to hate it in order for me to like it.

        • randycupertino 16 hours ago ago

          Heh.. I get your point! What I meant by authentic is more regional local faire, house-made. For example they recommended this place called Als in Barberton, Ohio that specializes in Barberton chicken which was one of the most amazing meals of my life. Totally worth visiting if you are driving through Ohio:

          > The chicken recipe and the meal itself were brought to the New World from Serbia when the Topalsky family immigrated to the farmland of Ohio at the beginning of the 20th century. After they opened Belgrade Gardens, three more restaurants in town began serving the same chicken dinner, which is now Barberton’s claim to culinary fame. Barberton chicken aside, there is one other essential stop in town: Al’s Corner Restaurant. A modest storefront that serves only lunch, Monday through Friday, Al’s is affiliated with Al’s Quality Market just down the street, which is where its sausages are made. The sausages are divine, as is everything else on an Hungarian-accented menu that includes chicken paprikash, halushka, stuffed cabbage, and pierogies.

          But literally everywhere I've tried that's been recommended in that book has beem a gem, I check it before every road trip to see what's nearby my planned route.

        • smcin 15 hours ago ago

          It depends on who's saying “authentic”; if it's a legit chef, food critic or expert in that type of cuisine, versus someone just trying to pump reviews and scores e.g. on Yelp.

          The term “authentic” can be misused, just like “homemade” and many others...

    • lokar 17 hours ago ago

      When I see a Sysco truck delivering to a restaurant I tend to start avoiding it

      • michaelsshaw 11 hours ago ago

        Not necessarily the best idea. Often they are the only dry bulk(flour, etc.) or paper/plastic distributor that a restaurant can access. See if they also get deliveries from others before jumping to such conclusion.

        Restaurants hate Sysco just like you do. They deliver late, get it wrong every time and argue about rejection when half their delivery is destroyed goods.

        • lokar 7 hours ago ago

          I could see that in many places, but I tend to live in the largest urban areas. I see lots of local distributors around.

          • michaelsshaw 5 hours ago ago

            I've worked at Michelin starred restaurants in major cities that ordered paper products as well as commodity items from Sysco. Like I said, it isn't a particularly good metric.

    • fzeroracer 17 hours ago ago

      I think unfortunately this is a massive conflux of many negative rentseeking factors that creates a blackhole of mediocrity.

      A lot of local restaurants in Seattle can't afford space rent, but then when they leave those spaces stay empty. The restaurants that do thrive are part of big multinational chains or have to serve the same slop as everywhere else because it's the cheapest. Combined with increasing consolidation, everything converges towards low quality shit.

      Fixing this would require, like a lot of our self-inflicted problems, realizing that big corporations and consolidation is slowly strangling everything.

      • 01HNNWZ0MV43FF 16 hours ago ago

        Or more density in urban areas! Then rent will go down

  • craz8 17 hours ago ago

    An interesting psychology of restaurant menus is when they use the term ‘house made’ for an item. My assumption then is that all the other items came from the Sysco truck and will be suitably generic.

    • 9x39 17 hours ago ago

      It has to be because apparently you need a huge menu several times what you can prepare fresh in order to be a restaurant. Some of the best restaurants I've ever been to had only a few items on the menu.

      At the same time, I've seen chefs take over and declare everything will be made in house, such as sauces and gravies, only to to see regular customers fight back and complain bitterly about the changes - they want the canned slop! Some clientele are just chicken nugget people, through and through.

      • gloryjulio 16 hours ago ago

        I think it's a common rule that everyone should know. A specialty restaurant with fewer items is always better. It's cheaper and better for them to run, and you get cheaper and better food

    • burnt-resistor 12 hours ago ago

      Likely, yes. Sadly, most restaurants (in the US at least) are shit, and most restaurants are using shortcuts like the "Applebee" model of glorified frozen TV dinners. Especially in wholesale supplier food deserts in the middle of nowhere where the options are fewer.

      By contrast, I know of a Turkish-American-owned fast casual restaurant on University Ave in Palo Alto that spends hours every day making almost everything, including hummus and baklava, from scratch. There are only a few complicated things that aren't made from scratch ordered from Turkey from specialty Mediterranean food suppliers. The generic stuff is sourced from Sysco, local butchers, and various other suppliers. It's a lot of time and work to do things right, and it takes pride and cost to make excellent food.

      • gregsadetsky 11 hours ago ago

        What’s the restaurants name? :) thanks

  • kevinday 18 hours ago ago

    I just saw a YouTube video on a similar topic, with the host noticing that jalapeno poppers seemed to be the same no matter what restaurant he went to, and then it dives into the struggles of NOT using Sysco as your distributor if you want to have local goods. https://www.youtube.com/watch?v=rXXQTzQXRFc

    • _gllen 16 hours ago ago

      Also just saw that. I wonder why YT vid and article both feature “Milk and Honey”

  • dkga 17 hours ago ago

    It's awe-dropping the lengths at which societies go repeating errors of avoiding market dominance because they are detrimental to consumers.

    • samdoesnothing 17 hours ago ago

      What do you mean?

      • dkga 17 hours ago ago

        What I mean is that it is not a newly observed fact that when companies grow very big and dominant, they obtain market power and this is often abused, to the detriment of customers and end-clients. Still, this happens time and again even in jurisdictions with powerful regulators such as the US.

        • mixmastamyk 16 hours ago ago

          Cue Lily Tomlin’s late 70s SNL commercial… “We don’t care, we don’t have to. We’re the phone company.” ;-)

  • BrenBarn 16 hours ago ago

    > A common theme in concentrated industries is that innovation and quality declines.

    Yes, big companies are bad. Sysco should be destroyed like all the rest of them.

  • Incipient 16 hours ago ago

    Is it not just these are two entirely different target markets? While I'm not familiar with sysco as I'm not in the US, these are just chain-y generic and cheap eateries that are frequented by families/people that just want something predictable and cheap? Conversely people that like food or are a bit better off eat at restaurants that actually cook stuff from scratch?

    Bonus points - investigate WHY people/families are after cheap eating out, and not cooking at home.

    • TimorousBestie 16 hours ago ago

      > While I'm not familiar with sysco as I'm not in the US, these are just chain-y generic and cheap eateries that are frequented by families/people that just want something predictable and cheap?

      Chain restaurants of the sort supplied by Sysco in the United States encompass everything from cheap fast food and diners to “fast-casual” to mid-range “sit down” restaurants. Even upscale steakhouses will source things like side dishes (particularly potatoes) from them.

      It’s going to suck when that single point of failure supply chain breaks down, but capitalism is antithetical to resiliency, so.

  • pimlottc 18 hours ago ago

    > There’s even been consolidation among owners of chains. A large number of food options in and around American malls trace back to one private equity firm named for the main character in Ayn Rand’s novel The Fountainhead.

    I don’t know why the author avoids naming the firm here, but it’s Roark Capital Group.

    https://en.wikipedia.org/wiki/Roark_Capital_Group

    • saagarjha 16 hours ago ago

      > The firm claims that its name is not meant to connote any particular political philosophy but instead signify the firm's admiration for the iconoclastic qualities of independence and self-assurance embodied by the central figure in The Fountainhead.

  • deadbabe 17 hours ago ago

    Most restaurants these days are just serving unique presentations of various Sysco food, or other mass market food distributors.

  • morkalork 17 hours ago ago

    It's funny to see the same type of criticism come up elsewhere too: https://www.economist.com/china/2025/09/22/a-restaurant-scan...

  • burnt-resistor 12 hours ago ago

    There is also a mini documentary about the consolidation of broadline suppliers from More Perfect Union:

    https://youtu.be/rXXQTzQXRFc

  • ajross 17 hours ago ago

    I don't think this is correctly capturing the issue. It's just price. Sysco is maximally scaled and cheap. Local weird stuff isn't. It's that simple.

    Like, there actually isn't a "shortage" of the kind of local fare the article is remembering. It's just concentrated in higher end fancy places in urban cores. Hipsters love it. We live on that stuff, and there's a huge market to serve it to us.

    But the market conditions that produced a hand pie or cheese steak or whatever as a genuine local Food of the People just don't exist anymore. Those things were cheap before, they aren't now. But they aren't gone, or even going anywhere.

    • noduerme 16 hours ago ago

      I'm gonna be a little mean here... I don't think it's about hipsters, urban cores, or even money. It's about whether or not the market cares. I mean, here in Oregon, where the urban/rural divide is very sharp and where hipsterish craft foods and locally sourced ingredients completely dominate Portland: Yes, go a little into the suburbs and most restaurants are fed by Sysco. But pretty much every small town west of the Cascades will have at least a couple restaurants that do everything local and make things from scratch. Some tiny podunk burgs in this region sport restaurants that truly deserve Michelin stars, and breakfast cafes that would be at home in Paris. And they're not just for tourists. Yes, you need money to eat there, but my contention is that whether or not local people go to those places versus predictably bog-standard Sysco cafeterias is not really based on the price point, because they're not necessarily much more expensive. It's based on whether or not people care about what they put in their mouths, and whether they're curious or scared of trying new things. Some of it is purely cultural - people who know how to behave in a Red Lobster may feel freaked out being at a real restaurant with unfamiliar choices. Sysco has become the comfort food of the masses, and a majority of people want comfort and are afraid to stray outside it. You don't have to be a hipster to want fresh food... lots of small town people will go to a locally sourced restaurant if there is one. Just not the majority of them.

      • ajross 8 hours ago ago

        > Sysco has become the comfort food of the masses

        Well, exactly. But to my point, that's true in what is basically a specious sense: it's cheap. People didn't invent "comfort food" for comfort! Comfort food is the stuff people grew up eating. And people grew up eating what their parents could provide affordably and reliably.

        Well, now that cheap and available food arrives in big white box trucks and gets canned a continent away. But the principle behind choosing it hasn't changed a bit.

    • BrenBarn 16 hours ago ago

      But the size of Sysco creates economies of scale that make it even cheaper and exacerbate the problem. It is bad for larger companies to be able to sell things cheaper.

  • photochemsyn 17 hours ago ago

    Given that nobody is buying the US soybean glut, I'm surprised that a mass 'back to tofu' marketing campaign aimed at restaurants isn't taking place. The Sysco distribution network is already in place - 'Soy for Strength' maybe? Or has the carnivore culture made that impossible?

    Just more evidence that the American corporate food pipeline is mostly slop - optimized for long shelf life, minimal labor costs, maximal prices via monopolistic coordination. Human health and nutritional value comes last. It usually tastes not so great, so restaurants compensate with butter, salt and sugar to cover up the low quality.

    You can eat twice as well at home for half the cost, but the payment is time and energy: learning cooking techniques, especially high-speed strategies suitable for quick meals, cleaning up, washing dishes, sourcing and buying ingredients, etc. Some areas have local farms, but they're not so easy to buy from often, and consumer prices are pretty high through middlemen - but still far cheaper than a 'decent' restaurant. Some high-end restaurants are great quality, but you pay a lot for that.

    Also 'farm-to-table' turned into a big scam, hard to trust any of those companies, some have been caught filling the 'farm boxes' straight from the corporate giant's pipelines. Some are OK. All in all, it's a bit of a cognitive load, a constant cost, to find good food in these rather opaque markets.

    Good health and nutrition is hard to put a price on, though - it's worth the effort.

    • Ekaros 15 hours ago ago

      Refining slop to different slop needs large scale factory or multiple. If you do not have that capacity in place or easily reconfigurable it won't happen. So issue might be making it and then packing it up. And then packing in what? Where is everything printed for example?

  • asjldkfin 18 hours ago ago

    [flagged]

    • skort 18 hours ago ago

      How is an article that discusses the shortcomings of a mega corp vacuuming up competition, resulting in the majority of restaurant food being the same bland low quality stuff a union hit piece?

      Maybe Sysco sucks and it's easy for the union to point out the same things about it? It seems pretty cut and dry that consolidation in many industries results in mediocre at best outcomes.

      • 17 hours ago ago
        [deleted]
      • asjldkfin 16 hours ago ago

        It's a coordinated effort by the union.

        It means the piece isn't impartial- nor is the sponsorship disclosed.

        • gruez 7 hours ago ago

          >nor is the sponsorship disclosed.

          The youtube channel is sponsored by unions? It might have a pro-union slant, but that's not the same as being "sponsored".

      • typpilol 17 hours ago ago

        I'm genuinely confused at the parent comment, and I don't understand how they came away from the article with an anti union sentiment lol

        • unsnap_biceps 17 hours ago ago

          I think they mean that the union made the hit piece, not that it was anti-union.

  • ryandrake 18 hours ago ago

    The value proposition for restaurants is almost completely gone for me, by now. Why would I travel out of my house, sit down some place full of people, pay 3X-5X what I would for an equivalent meal from the grocery store, for commoditized Sysco Slop that every other restaurant serves, and then pay an additional 20% because the restaurant won't pay its workers properly? And getting it delivered with DoorDash? Even more of a waste of money, even more extortionate tipping, and on top of it you have to worry about it arriving cold or the driver eating it. There's almost no upside to eating in a sit-down restaurant anymore.

    • lokar 17 hours ago ago

      Depending on where you are, there are still lots of restaurants that actually cook food, not just thaw and heat.

      • dfxm12 17 hours ago ago

        I've road tripped across the north east, South East, Midwest, PNW. I don't even think it depends. Not finding a place that actually cooks food is the exception, not the rule.

        • JumpCrisscross 16 hours ago ago

          > I've road tripped across the north east, South East, Midwest, PNW

          There is a class element to the problem. Restaurants tailored to folks on the road tend to focus on their costs. Restaurants offering fine dining obsessively make everything in house. In between, you need local knowledge to navigate the landscape—you’ll struggle to get that on a road trip (versus staying in one town for a few weeks).

    • doom2 10 hours ago ago

      In the large-ish East Coast city I live in, there are so many restaurants making food that a) isn't defrosted Sysco meals and b) is something that would take either a large amount of labor or specialized ingredients to make at home. My home oven is insufficient to make something like Peking duck. Even if I could source the quality of fish the fancy local sushi spot does, would my amateur preparation come close to what they're offering?

      Which is all to say that this comment seems limited to people that live in places where the only choices are fast food or fast casual and excludes most everything else. I'm not arguing that restaurant food is affordable, just that there is plenty of non-Sysco food out there.

      • pdonis 4 hours ago ago

        > in places where the only choices are fast food or fast casual and excludes most everything else.

        Which, at least in the US, is pretty much every place that isn't a large-ish city. Lots of people live in such places.

        • doom2 2 hours ago ago

          Similarly, the parent comment claims

          > There's almost no upside to eating in a sit-down restaurant anymore.

          But _lots_ of people live in places where there are multiple choices of restaurants whose menus aren't filled with Sysco food

          • pdonis an hour ago ago

            > _lots_ of people live in places where there are multiple choices of restaurants whose menus aren't filled with Sysco food

            Yes, lots of people live in large-ish cities. But also lots of people don't.

    • 17 hours ago ago
      [deleted]
    • jrowen 17 hours ago ago

      Amazing take! Would you say that you could comfortably afford it but are opposed to the costs on principle? What does your average home cooked meal look like? In my experience most people with the means rather enjoy eating out, but you sound a bit like my father.

      • ryandrake 17 hours ago ago

        [Forgot how much HN loves restaurants -- that would explain the karma hit!]

        I just don't like paying someone else multiples of what it would cost for me (or my spouse) to do ourselves. We eat pretty simply and inexpensively at home. Lots of rice, potatoes, pasta. I don't pay someone else to fix my car or appliances, either, out of the same principle.

        But even if the cost was comparable I still wouldn't be a super-fan of restaurant eating at most restaurants you'd find around where I live (not in a city). They're inconvenient to get to, understaffed, often slow (up to 2 hours due to all the back and forth with servers).

        • saagarjha 16 hours ago ago

          It doesn’t seem like you are making lamb josh or Peking duck at home, though. Can you do those yourselves cheaper than the restaurant?

          • seszett 15 hours ago ago

            You can buy Peking duck and make the rest of the dish yourself at home though. The restaurants mostly don't make it themselves either, but that's normal.

        • JumpCrisscross 16 hours ago ago

          > just don't like paying someone else multiples of what it would cost for me (or my spouse) to do ourselves

          I live in west Wyoming and stopped eating steaks out for this reason.

          That said, I am an adventurous eater. I am curious about food, and for that restaurants are a raison d’être. If you aren’t curious about food, it obviously isn’t worth the price. (The Sysco spots pretty on tourists or those seeking to eat out for convenience. They serve glorified fast food.)

          > Forgot how much HN loves restaurants

          For what it’s worth, your original comment dismisses restaurants generally. If you point out you prefer to eat simply, predictably and on a tight budget, the conclusion that restaurants don’t work for you follows.