Stop monitoring systems; start monitoring outcomes

(intercom.com)

9 points | by jbernardo95 9 hours ago ago

1 comments

  • targetx 2 hours ago ago

    Misleiding title, given that this is in the article;

    "Of course, we still monitor all the usual suspects: latency, error rates, infrastructure health, etc. Heartbeat metrics don’t replace those – they complement them. They’re your shortcut to understanding customer impact, fast."