One person reported that "Contract library" is no longer visible for him in his MyCommerce account, and supported it with a screenshot. I suggest that we all download all documents that could be useful from their portal - contracts and sales/order reports for problematic months.
Edit: he clarified later that he's already in the process of cancellation and that's probably the reason he doesn't see contracts any more
I'm also affected. I'm considering suing them, but I am unsure if that makes sense. The German entity probably has no assets. Lawsuit would probably cost thousands of euros in legal fees, take a year, and it is unlikely there are any assets left to recover by the time the lawsuit is over.
+1 Exactly what we are experiencing ourselves but we made the mistake to wait till the beginning of October to switch: even if we didn't like the payment term changes, we had no reasons to suspect that we wouldn't receive any moneys at the end of September / beginning of October.
They now owe us tens of thousands of dollars. And with the massive exodus, I do not have high hopes to get any of that money at all.
We've been with this company since 2001 (previously called Element5 / Share-It!) without any problems. I can't understand or imagine what could have made them believe like this: as of today, they are still processing payments from end users!
Hopefully, raising awareness on this issue will give us at least answers...
It's speculated on that audio forum that they took a big hit when Kaspersky sales were banned in the USA, as this was their perhaps biggest customer. Who would thought that such thing would affect many other vendors not related in any way to Kaspersky?
Still, their cut is around 5-10%, depending on how much they dip on the exchange rate. That means they hoarded 10-20x of their usual profits for July, August and September from all the other vendors. I sure hope that they didn't spent all that or moved it to a parent company. But the fact that we're not hearing any official statements suggests otherwise.
One person reported that "Contract library" is no longer visible for him in his MyCommerce account, and supported it with a screenshot. I suggest that we all download all documents that could be useful from their portal - contracts and sales/order reports for problematic months.
Edit: he clarified later that he's already in the process of cancellation and that's probably the reason he doesn't see contracts any more
Same problem here,last payment was for May revenue. And other companies have Same problem
https://www.linkedin.com/posts/maja-te%C5%A1i%C4%87-8435509b...
I'm also affected. I'm considering suing them, but I am unsure if that makes sense. The German entity probably has no assets. Lawsuit would probably cost thousands of euros in legal fees, take a year, and it is unlikely there are any assets left to recover by the time the lawsuit is over.
+1 Exactly what we are experiencing ourselves but we made the mistake to wait till the beginning of October to switch: even if we didn't like the payment term changes, we had no reasons to suspect that we wouldn't receive any moneys at the end of September / beginning of October. They now owe us tens of thousands of dollars. And with the massive exodus, I do not have high hopes to get any of that money at all. We've been with this company since 2001 (previously called Element5 / Share-It!) without any problems. I can't understand or imagine what could have made them believe like this: as of today, they are still processing payments from end users! Hopefully, raising awareness on this issue will give us at least answers...
It's speculated on that audio forum that they took a big hit when Kaspersky sales were banned in the USA, as this was their perhaps biggest customer. Who would thought that such thing would affect many other vendors not related in any way to Kaspersky?
Still, their cut is around 5-10%, depending on how much they dip on the exchange rate. That means they hoarded 10-20x of their usual profits for July, August and September from all the other vendors. I sure hope that they didn't spent all that or moved it to a parent company. But the fact that we're not hearing any official statements suggests otherwise.
They're also (or were, a couple of years ago) handling all Lenovo sales in Germany, so if it's true that would be a big deal.