Please Don't Make Me Download Another App

(theatlantic.com)

93 points | by thunderbong 13 hours ago ago

75 comments

  • matrix_overload 13 hours ago ago

    Well, the elephant in the room is that an app these days is a packaged version of a website with one twist: notifications. Unless you explicitly disable it via settings, it will try to get a small chunk of your attention every now and then.

    - Would you like to enable notifications to see when your EV finishes charging?

    - Yes.

    (in a couple of days when you're thinking about a completely different topic)

    - SPECIAL OFFER! 20% OFF THE FATTY FRIES IF YOU GET A CAR WASH FROM US!!!

    And that's everywhere. It pays off due to the scale, just like spam. It costs nothing to send an annoying notification to a horde of users, and even if 1% of the users go for it, it is still 5+ figures of revenue out of a handful of characters pushed to users' devices, and hours of human time wasted dealing with useless annoying distractions.

    • left-struck 12 hours ago ago

      Idk why more people don’t do what I do. I call it notification hygiene, or maybe attention hygiene. If an app has a legitimate reason for notifying me, like it’s a messaging app and a human being has messaged me, then the app gets to notify me, otherwise it does not. The first time an app shows me a notification that is useless to me it gets deleted from my phone if I’m not using it anymore. On the spot. Drop everything I’m doing and delete the app. If I am still using the app I disable notifications for it. I get almost no notifications that aren’t people messaging me.

    • chrismartin 12 hours ago ago

      It's not only notifications, it's permissions (that the app won't work until you accept) to track your location, exfiltrate your contact list, and so forth. It's an invasion of privacy. It should not be required to, e.g., order food at a restaurant or configure your headphones.

      • zzo38computer 11 hours ago ago

        > It's not only notifications, it's permissions (that the app won't work until you accept) to track your location, exfiltrate your contact list, and so forth.

        My idea of an operating system design (it is intended for desktop and laptop computers, but a variant could also be possible for smartphones and stuff if wanted), that all I/O (including determining the current date and time) must use capabilities (and can be proxy capabilities). The built-in programming language allows users to define new proxy capabilities and configure existing ones, and the C programming language can also be used. This can avoid such invasion of privacy but also is useful for other purposes, e.g. for testing, or to allow programs that expect a camera to work even if you do not have a camera, or to filter or redirect notifications, etc. Therefore, permissions can be as fine and as faked as you intend it to be. And, furthermore, the standard package manager would exclude programs that are designed to be invasion of privacy and other antifeatures like that (users can still install them manually, and the security features of the system still ensure that it would protect against many kind of malware and misfeatures).

        > It should not be required to, e.g., order food at a restaurant or configure your headphones.

        You shouldn't need a app or a web browser to do either of those things anyways.

      • wlesieutre 12 hours ago ago

        One under the radar change in iOS 18 is that contacts permissions are now more like photos have worked for a few years now. Instead of having to give the app all your contacts and then pick within the app, there’s now a system picker and you can choose specific contacts to grant permission for.

        • gabeio 12 hours ago ago

          That’s cool and all but tbh don’t they already have it from the last time I accidentally pressed allow all? And when it’s out there it’s out there… even the FTC agrees: https://news.ycombinator.com/item?id=41688080

          • wlesieutre 2 hours ago ago

            Yes, if you didn’t want them to already have all your contacts you’d need to have declined that previously

            Well behaved apps may not have uploaded or looked at anything they didn't absolutely need to, but the problematic ones would

          • benoau 11 hours ago ago

            They've had 14 years to get it. I remember ages ago there was a startup Path who famously justified uploading your contacts without permission (before dialogs were implemented) as it being an industry-norm!

            https://techcrunch.com/2012/02/07/path-uploads-your-iphones-...

          • wafflemaker 11 hours ago ago

            At least they can't track changes to your contacts, which is also an important data.

            That's really cool with per app contacts lists, like on GrapheneOS. Seeing it's now on iPhone, I hope it will trickle down to Android too.

      • scarface_74 12 hours ago ago

        I have never had an iOS app that won’t work if you don’t give it your location, contact list data, etc except for obvious things like Maps.

        • gruez 12 hours ago ago

          McDonald's app won't give you offers if you refuse to give precise location permission. That said other functionality works fine.

        • ToucanLoucan 11 hours ago ago

          I've honestly never had an app that didn't have a VERY good reason to need contacts access actually request it.

          • consteval an hour ago ago

            Pretty much all social media apps request contacts and will auto-recommend your profile(s) to your contacts. Kind of a shitty feature if you want a somewhat private social media profile. I mean, not all social media is Facebook, can we please stop treating it as such?

          • BobaFloutist 11 hours ago ago

            WhatsApp insisted on important contacts instead of letting me add them manually.

            • wafflemaker 11 hours ago ago

              What's up doesn't start if you don't give it full contact list on Android.

              • BobaFloutist 33 minutes ago ago

                That's the impression I got, though I had a haunting suspicion that there was some other way I wasn't able to find.

                It's disgusting.

    • eep_social 12 hours ago ago

      > one twist: notifications

      I’d argue the second twist is data collection, which for an app can be much more invasive than what a web client leaks depending on permissions.

      • scarface_74 12 hours ago ago

        What “private data” can an app leak that a website can’t if you don’t explicitly give it permissions?

        • eep_social 11 hours ago ago

          If the implication was that web fingerprinting has gotten really creepy too, then I agree. Unluckily, I don’t think I can do justice to the matrix of “depending on permissions” x mobile OS x valid but overly broad permissions in a comment. Apps can and do take anything you give them, active status, location, other installed apps, battery charge percentage, etc.

        • komali2 11 hours ago ago

          > if you don’t explicitly give it permissions

          A lot of users don't understand that permissions are optional. They just tap to make the boxes go away. So the app developer stealing your data isn't insulated from being unethical just because they gave you a series of dialog boxes on installation.

          So to answer your question: your contact list, location, connected Bluetooth devices, your photos, etc.

    • dqv 4 hours ago ago

      This is a big gripe of mine with iOS. There is no way for you to filter notifications by contents (e.g. if Wallet says "weekly spending" dismiss the notification [Apple Wallet has two options for notifications: on or off, there is no way to disable weekly spending notifications that I've been able to find]). Android doesn't have it either, but Android allows third party apps to do it. I'm strongly considering switching to Android for this reason alone.

    • aembleton 6 hours ago ago

      I wish Android would let me filter notifications and add rules to them.

      I know that you can switch off certain types of notifications, but thats only if the developer has added those in. For example Revolut uses one notification type and sends payment notifications and marketing through that same channel. So, I just don't use Revolut but it would be good if Android could let me set up keywords to block notifications.

      • dqv 4 hours ago ago

        You can do this sort of filtering with third party apps, which is why I'm probably going to be switching to Android pretty soon.

    • strijelac 2 hours ago ago

      Take look at this app (I know, one mora app to install :) )

      https://www.minimalistphone.com

    • godelski 12 hours ago ago

      What's worse is when you're forced to use the app.

      In my apartment complex we're forced to use an app for laundry (no cash, no card). The fucking app doesn't even sort the rooms (I'm actually impressed. I didn't know you could do any programming without knowing what sort is. Like not even one line of code...). It also has a 30 second load time because it redraws everything during the startup when it tries to connect to the network. Luckily their API got exposed, in May... and someone made all the machines free.

      They also wrapped up their sales notification with the one that tells you the laundry is done. So you disable both. Not an issue though because the latter never even worked anyways.

      But it's like when people send spam through the same email you send necessary information. Universities pull this shit all the time. Guess what? It all is spam now. And these people wonder why they emails get blocked.

      Or when you go to a restaurant and they make you use their app. I'm autistic enough to try hard not to use them but often I give up because people I'm with get upset I'm taking so long (but I'm not the one at fault. It's like yelling at a cashier when corporate increases price on an item. Wrong target, but I get it). I think this is why they get away with it though. Because blame is often targeted at what is right in front of you, and they're often small. But a lot of small things add up. 1 shitty app can be ignored, but a hundred is overwhelming. And I swear, it gets worse every day

      • zzo38computer 11 hours ago ago

        > What's worse is when you're forced to use the app.

        Yes, especially if you do not have a compatible smartphone (or any smartphone, or any computer) or if it had run out of battery power. But also just in case you don't want to, or if the app is defective, etc.

        (I had read on Usenet that there is a German word "Digitalzwang" if you are forced to use computers with specific software.)

        > The fucking app doesn't even sort the rooms ... It also has a 30 second load time ...

        Yes, also that, that they are badly written and badly designed.

        > Or when you go to a restaurant and they make you use their app.

        I had only been at one restaurant where this was required, although they provided a iPad for this purpose, to any customers who required it. Furthermore, the restaurant was mismanaged and not such a good quality anyways. I do not intend to go to that restaurant again.

      • attendant3446 9 hours ago ago

        Oh, I used to live in a building where the laundry was operated by a similar app (and unfortunately there were no alternatives nearby). To make matters worse, the laundry room was in the basement, where there is no internet connection (no WiFi and no mobile signal). And you had 30 seconds from the moment you "booked" the washer or dryer. So the workflow was 1) go to the laundry room, load the clothes into the machine and close the door, 2) run upstairs and start the wash cycle via the internet, 3) repeat the process for the dryer. Hated it.

        • rubslopes 4 hours ago ago

          I'm curious: if there was no internet connection at all, how the machine knows it's been booked?

      • m463 12 hours ago ago

        Can they actually force this on people?

        • godelski 7 hours ago ago

          Yes and no. What do you mean by force. From my comment I use it the everyday way, not literal.

          Yes, I can go to the laundry mat a quarter mile away or 3 miles away and pay cash. Both of which I need to be on site the entire time or I can expect my laundry to be taken or someone else to stop my machine and replace my clothes with theirs... But if I want to use the ones that are in the same building or the same complex that I live in, yes, I must use the app. As annoying as it is, there are worse options... It's just that a handful of undergrads could make a better app during a hackathon. Ones who know what a sort function is and maybe even caching!

          Once they even tried to steal $20 from me. It double processed. I sent them the log from the app and showed them my bank record. They said they didn't see it. I sent the docs again and threatened a clawback. They said they didn't see it. So yeah, I made a clawback. I wonder how often that strategy works considering who their target customers usually are

          I guess there's a third option. As mentioned, the API was exposed. Someone used this in my complex to set all the machines to free (I understand this has happened several places across the country given news and Reddit). I guess I could also send POST requests and pay that way.

          There are technically options, but there is no option that is not exceptionally bad. I mean the bar is low to make me happy. We live in a world where my computer can talk to me in a fairly realistic voice while simultaneously to do laundry I have to wait several minutes trying to reload an app to just fucking pay. Something that could be solved with a typical tap to pay (they even have Google and Apple pay in the app! But you gotta prepay in fixed amounts. The machines also have NFC but it's not enabled)

        • brewdad 12 hours ago ago

          Why can’t they? You technically have a choice to go elsewhere to do your laundry or to eat. It’s shitty and probably a long term negative but it isn’t anywhere close to illegal.

          • m463 12 hours ago ago

            I guess it's better than the apartments where you phone is your (only) house key.

          • komali2 11 hours ago ago

            People should be allowed to set the rules corporations have to agree to to be allowed to do business near them. "Can't require a phone to purchase things" is a perfectly reasonable such rule... And in some states is a real one.

            • godelski 7 hours ago ago

              Maybe we should also recognize that "you get what you pay for" and "lowest bidder" are related topics.

              So many businesses try so hard to save money that they end up losing a lot.

        • userbinator 11 hours ago ago

          It depends where you are. Some states have made it illegal to refuse cash.

    • ProxCoques 8 hours ago ago

      The weird thing is that companies will pay for entirely separate engineering, product and marketing departments for their apps which duplicate their web apps in every way (or usually a bit less), not to mention being under the thumb of the app stores - all for the sake of notifications.

      I'm no bean-counter, but that seems very odd to me.

    • wlesieutre 12 hours ago ago

      Uber is the worst about this. I make a point of disabling notification permissions any time I’m not actively hailing a car.

    • smcleod 6 hours ago ago

      I don't understand why you'd have notifications enabled for any app that you don't need them from?

    • anonzzzies 11 hours ago ago

      I just have my phone and laptop on do not disturb 247. Works great. I have one chat app open and people who really need to reach me send a message there. Been doing that for 10+ years; it's excellent.

    • gruez 12 hours ago ago

      >Unless you explicitly disable it via settings, it will try to get a small chunk of your attention every now and then.

      It's been opt in on iOS and Android for years

    • m463 12 hours ago ago

      No, really it's identification and tracking on a mass scale.

    • dzhiurgis 11 hours ago ago

      It's becoming obvious operating systems needs to give us more options to control our devices - i.e. firewall, caller and notification filters, etc.

    • underbiding 12 hours ago ago

      The real elephant in the room is all the apps that are basically packaged web browsers but also want all sorts of absurd permission privileges so it can harvest user data to sell.

    • Dalewyn 12 hours ago ago

      >Unless you explicitly disable it via settings,

      You don't?

      I disable notifs like the fucking plague.

      Notifs? Yeah, because it's not a question of if; that shit is dead on arrival.

      • OsrsNeedsf2P 12 hours ago ago

        App stores should start treating notification blocks as a signal the app is low quality

        • kibwen 12 hours ago ago

          One look at the Android and iOS app stores should tell you that Google and Apple do not give a hoot about quality. If it makes money for the platform landlord, it stays.

      • lukev 12 hours ago ago

        The problem is when it’s an app that sometimes you want notifications from. I deleted Uber, for example, when it started spamming me.

        • cryptoz 12 hours ago ago

          That should be getting kicked off the store then! Didn’t google implement a solution to this like 10 years ago, notification channels? Does iOS still not having something like that? Is Uber lying about the content of the notification for the channel?

          I thought it was against all the app stores rules to spam notifications that the user doesn’t want. Maybe I am mistaken.

          • compootr 11 hours ago ago

            Yep! Android packages do have channels. The issue is though, greedy companies jumble their notifications into one channel, so if you want one thing, you get the whole ass-blaster 5000. this is why we can't have nice things

            I generally treat computers as less than equal, so only messaging and critical apps get notifications. You [phone] only speak when asked to!

  • aaronbrethorst 13 hours ago ago

    Don’t forget, you can read this article in the Atlantic’s official iOS app: https://apps.apple.com/us/app/the-atlantic-magazine/id397599...

    • october8140 12 hours ago ago

      You can criticize something and be a part of it.

      • aaronbrethorst 10 hours ago ago

        I built an iOS app that was on the App Store’s top ten paid apps list for a hot minute in 2008, and much of my career over the past 16 years has been focused on iOS app development.

    • ProxCoques 8 hours ago ago

      Not downloaded that app, but does it deliver exactly the same features as the web app but just look a bit different? If so, I wonder whether anyone working in the respective web and app departments sometimes wonders why their company maintains two separate apps that do the same thing. I know I did.

      Edit: Oh, offline mode. Towering profits?

  • somat 12 hours ago ago

    Too true, I was looking at solar charge controllers and after rejecting yet another otherwise nice looking one boldly advertising it's bluetooth communications my thoughts were viscerally negative.

    "I don't want bluetooth and an app, I want rs485 and a specification"

  • dclowd9901 12 hours ago ago

    All of this is… whatever. I think we make compromises.

    What kills me is I cannot… CANNOT view Instagram content on my phone without the app. I tried to actually send a link to my Instagram page to someone today and I literally could not obtain a link to my page anywhere in the web app. It simply would not allow me to do that. I could be missing something but every time I was in a logged in state on the web it was railroading me into the app. I almost deleted my account for that. I might still.

  • doctor_radium 10 hours ago ago

    Is this possibly the first pushback against "app culture" ever?? Then it's a long time coming. "App" has been my most hated word in the English language for at least 5 or 6 years.

    Myself, I never fell into the trap of using them, living in a rural enough area that the lifestyle doesn't require it. And if a company or service does require it, i.e. doesn't offer a web-based equivalent, I move on.

    Would love to see some deep dive reporting on what happens to the data after it's collected and how much money I'm actually worth to companies if I succumbed.

  • Andrex 13 hours ago ago

    There are a couple benign exceptions, but I've generally accepted the policy of only having first-party apps on my phone and using the browser to access anything else (even triggering desktop mode if I have to).

  • wkirby 12 hours ago ago

    So don’t. I can’t fathom what you’d need an IKEA app for. If you need an app for something brief but specific, delete it after you’re done.

    On the other hand, apps frequently work better with less clutter than the mobile website. It’s wild how many websites clearly aren’t tested on real mobile devices — usually just by shrinking a browser window and saying “looks good on mobile” then moving on.

  • nickm12 10 hours ago ago

    Recently had to download an app to pay for parking at a public transit center. It made me really grumpy—fortunately I arrived early enough that I could figure that all out, but if the app download rigamarole caused me to miss my train.

    Not an app, but I also had to use my phone to check my luggage curbside at the airport. This was frustrating because I had to use a small screen to enter the details that were on my phone.

  • whs 12 hours ago ago

    I wish I could use internet banking to replace bank apps. The banks are slowly shutting down their internet banking or requiring their app to perform face recognition. This is probably because online gambling and scammers were running automation on the website to move money quickly. The scammers moved on to cracking the mobile apps and instead of adding verifications the banks just start cracking down on debugging techniques like blocking VPN and debugging (or sometimes having Developer Option is enough to trip the block).

  • paulmooreparks 13 hours ago ago
  • tippytippytango 12 hours ago ago

    The apps also don’t let you turn stuff off like the web does. I can disable shorts in most apps that have them. The app is a massive downgrade in functionality for me.

  • elphinstone 10 hours ago ago

    The nadir for me was a barbershop that required me to download an app to get a haircut. I told them they lost me as a customer and left.

  • novok 11 hours ago ago

    Most of this is the fault of apple and google. We could have native style apps that load in and out like webpages, and have them load in as parts that come in and out too! If we were using objective C, they might even be smaller to load than an equivalent web page.

    But we don't due to the app model being profitable as a choke point for the os makers. Web GUIs are worse on mobile than the equivalent app, and there are many things that just gated off that you don't get in the web guis, and thus everything stays as an app, while many apps would work fine as this kind of dynamically loaded native app without any 'store' you would need to go to, just a url you load. The android activity model especially lends itself to acting this way too.

    But app clips and google play features you may say. They are too restrictive and clunky, and google play features still need a base app to work.

  • laserbeam 11 hours ago ago

    I "love" that almost everything I want to see in a browser (content, shops) wants me to install an app, and almost everything I want to have as an app (tools, editors, email... MS Office is the biggest offender here in my books) wants me to be in a browser or is just a bloated packaged website with subpar UX.

  • rcarmo 8 hours ago ago

    I’m more concerned about needing apps to configure appliances. Or your Wi-Fi router. Or even a KVM (https://taoofmac.com/space/blog/2024/09/29/1900). How many of those apps are going to be maintained for, say, five years?

  • matricaria 9 hours ago ago

    Wasn’t this supposed to be solve by App Clips? [0] I used this only once or twice, and the idea kinda seems abandoned.

    [0]: https://developer.apple.com/app-clips/

  • sys_64738 13 hours ago ago

    My rule is never to download apps to my iPhone.

  • brikym 12 hours ago ago

    Loyalty cards and apps are awful. They're just a way for companies collect our data and 'segment' pricing aka discrimination which muddies those 'pricing signal' things hardcore capitalists like to mention when they talk about free market efficiency.

    To get the normal price now you have no choice but to hand over your data and dignity. These mechanisms should be banned.

  • barrysaunders 12 hours ago ago

    Dear Mr President, there are too many apps nowadays. Please eliminate three. I am not a crackpot.

  • dzhiurgis 11 hours ago ago

    All the llm providers are rushing to create desktop apps while File > Add to Dock is superior - you can change font size, pinch to zoom, cmd+f to search, your extensions work, you can open multiple windows...

    Both implementations somehow manage to suck up 100% of cpu when rendering fucking text tho.

  • cmacleod4 4 hours ago ago

    Cut the App Crap! If it can't be done on the web it's probably not worth doing.

  • Larrikin 11 hours ago ago

    It's so boring to read comments on here about how everything could be a text displaying webpage. Internet everywhere in your pocket is a waste for toilet reading.

    But it's also frustrating how the ecosystem of Google and Apple, has stifled creativity in the space. We went to the moon with less computing power than a crappy PC in the 90s. People copying Google's model of basic functionally but with ads and Apple's overly protective but nearly useless permission model has ruined a technology that should be more revolutionary than it is.

    Some of it needs to be solved legislatively. I absolutely should be able to have my entire contacts list read by a random game app, and the only consequence be that I found all my friends who also play the game, with steep penalties for collecting and selling that data. But I should also be able to vet and use my mobile computer to put anything on it I want.

  • seehafer 12 hours ago ago

    Yet again we see that Steve Jobs’ user interface instincts were right: he hated the idea of apps and fought putting them on the iPhone.

  • 28304283409234 an hour ago ago

    Stand down everyone. Stand down. There's no gun to the authors head. Nobody "makes" them do anything. They install apps out of their own volition. As you were.